Crisis Communications

Protecting your reputation when it matters most

When a crisis strikes, clear and timely communication can make all the difference. We help New Zealand organisations prepare for, manage, and recover from unexpected challenges—protecting your reputation, relationships, and long-term credibility.

What We Do

  • Preparation & Planning
    We develop crisis communication strategies before you need them—covering risk assessment, messaging frameworks, and media protocols to ensure your team is ready.

  • Rapid Response
    In the event of an issue, we act quickly to manage the narrative, support leadership with clear messaging, and maintain stakeholder trust across media, customers, and communities.

  • Reputation Recovery
    Beyond the immediate response, we help rebuild confidence and trust, ensuring your organisation emerges stronger, with lessons learned and systems improved.

Why Choose Us

  • Deep experience managing sensitive issues in the New Zealand context, from corporate to community crises

  • Trusted advisors who guide you through high-pressure moments with calm, clarity, and proven frameworks

  • End-to-end support: from preparation and media training to real-time response and recovery strategies

Lets talk